toyibLegal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Our platform, toyib, is available only in regions where the service is expressly permitted. Users are responsible for verifying that access to and use of toyib comply with the laws of their own jurisdiction.

This legal notice sets out our terms of operation, service scope, and user eligibility. It clarifies what toyib is, who can use it, what we do and do not do, and how to contact us with legal questions. This notice supplements our full terms and conditions and privacy policyif any conflict arises between this notice and those documents, the full terms take precedence.

We operate transparently and within the bounds of law. We ask that all users do the same. If you have questions about your eligibility, your rights, or our obligations, please contact us through the channels listed below.

Service availability and jurisdiction

toyib is an online gaming and sportsbook platform operated by a private entity. We do not claim to be licensed in any specific country or region. Our services are available only in jurisdictions where local law expressly permits online wagering and casino gaming. This includes certain regions within and around Indonesia, subject to local regulatory status.

We do not operate in jurisdictions where online gambling is wholly prohibited. If your location falls under such a prohibition, you should not access toyib. It is your responsibility to determine whether our services are legal in your jurisdiction before creating an account. If you are unsure, consult local legal counsel or your local gaming regulator.

Account eligibility on toyib

To open a toyib account, you must be of legal age in your jurisdiction to enter into contracts and to participate in gaming. You must also be a resident of or have valid access rights in a jurisdiction where our services are permitted. We do not accept accounts from individuals in jurisdictions where online gaming is prohibited.

During account opening, we ask for your identity documents (KTP or equivalent) and verify your details against our eligibility criteria. If we determine that you are ineligible, we will close your account and refund any balance to your original payment method. We reserve the right to deny account opening or close accounts that do not meet our eligibility standards.

What toyib does and does not do

toyib provides an online platform for sportsbook wagering (football, badminton, MotoGP, esports including Mobile Legends and Free Fire), live-dealer casino games (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and specialty games (Indonesia Lottery, Dice, Hood vs Wolf). All games are available on our mobile app (Android and iOS) and through a web browser.

What toyib does not do: We do not offer credit or lending services. We do not guarantee any outcome or return on your wagers. We do not provide financial advice or investment services. We do not hold licenses from any government gaming authority (we operate in jurisdictions where such licenses are not required). We do not offer refunds on lost wagers or cancelled bets (except where required by law or as stated in our terms).

Data protection and privacy on toyib

We collect personal data (name, email, phone number, identity documents, payment details) to verify your account, process deposits and withdrawals, and comply with anti-money-laundering (AML) regulations. Our full data practices are set out in our privacy policyIn summary: we encrypt your data, store it securely, and do not sell or share it with third parties except where required by law (e.g., government requests, AML investigations).

You have the right to request access to your personal data, correct errors, or request deletion where applicable. Contact our support team to exercise these rights. We retain data for as long as necessary to provide our service and comply with legal obligations (typically seven years for financial records).

Deposits, withdrawals, and payment partners

toyib accepts deposits and processes withdrawals through multiple payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). These are third-party payment processors; we do not hold your funds. When you deposit, your money goes directly to a segregated payment account. When you withdraw, we route your request to your chosen payment processor, which then settles funds to your account.

We process withdrawal requests in order and do not delay payouts on our side. Settlement time depends on your payment processor (usually instant for e-wallets, one to two business days for bank transfers). We are not responsible for delays caused by your payment processor or your bank. If a withdrawal does not arrive, check with your payment provider first.

Prohibited conduct on toyib

We prohibit the following: accessing toyib from a prohibited jurisdiction, using a fake identity or fraudulent documents, colluding with other players to manipulate games, using automated bots or scripts, exploiting system bugs or glitches, attempting to manipulate odds or payout systems, and money laundering or funding illegal activity through toyib.

If we detect prohibited conduct, we reserve the right to suspend or permanently close your account and forfeit any balance. We may also report suspected illegal activity to relevant authorities. Our detection includes automated monitoring, manual review, and third-party audits.

Our liability limits

toyib is provided on an "as is" basis. We do not warrant that the platform will be error-free, uninterrupted, or free of malware. We do not accept liability for indirect or consequential damages (e.g., lost profits, loss of data, emotional distress). Our liability is limited to the amount you have deposited on toyib in the past 12 months, or the value of your current balance, whichever is lower.

This limit applies unless prohibited by local law. Some jurisdictions do not allow limitation of liability, in which case our liability is governed by your local law.

How to resolve disputes

If you have a dispute about a game outcome, payout, or account issue, contact our support team with your ticket number or session ID. We investigate disputes within five business days and respond with our findings. If you remain unsatisfied, you may escalate to our legal team via email. All disputes are handled confidentially.

Disputes are governed by the laws of the jurisdiction where toyib operates. We do not accept third-party arbitration or alternative dispute resolution (ADR) claims unless required by your local law. If your jurisdiction mandates ADR for gaming disputes, we will comply with that requirement; contact us for details.

• Dispute contact: Email [email protected] with your account email, ticket number, and a description of the issue.
• Response time: We respond within five business days.
• Escalation: If unresolved, you may request a formal review by our compliance officer.

Changes to this legal notice

We may update this legal notice at any time. Changes take effect when posted on our site. Material changes (e.g., new restrictions, new prohibited jurisdictions) are communicated via email to all affected users at least 30 days before taking effect. Your continued use of toyib after a change constitutes acceptance of the updated notice.

Contacting toyib for legal matters

If you have legal questions, concerns about jurisdiction compliance, or need to report suspected illegal activity, contact us at the following address:

We also encourage users to check our terms and conditionsprivacy policyand FAQ for additional information. Our full terms contain detailed rules about account opening, wagering, payouts, refunds, and your rights and obligations.

Compliance summary

toyib is a private online gaming platform available only in jurisdictions where such services are permitted by law. We operate transparently, encrypt user data, segregate funds, and process payouts in order. We do not claim government licensing, do not guarantee outcomes, and do not accept liability beyond what is permitted by law.

Users are responsible for verifying that access to toyib is legal in their jurisdiction. Accounts that do not meet eligibility criteria are closed and refunded. Prohibited conduct results in account closure and potential legal reporting. All disputes are handled confidentially and fairly.

If you have questions about our legal status, your eligibility, or how we operate, contact us directly. We believe transparency builds trust, and we are committed to answering your concerns.